PRIVACY & SAFETY
1. Introduction
At Sumbrella, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or make a purchase from us.
2. Information We Collect
- Personal Information: name, email, phone number, address
- Order Details: products purchased, payment information
- Technical Data: IP address, browser type, device information
- Cookies and Tracking Data for analytics and website improvements
3. How We Collect Information
- When you place an order
- When you contact us via forms or email
- When you browse our site (via cookies and third-party tools)
4. How We Use Your Information
- To fulfill and manage your orders
- To improve our website and services
- To communicate order updates or promotional offers (if opted in)
5. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with trusted third parties for order processing, shipping (e.g. Aramex, J&T), and secure payment handling.
6. Cookies & Tracking
We use cookies to enhance your shopping experience and understand how visitors use our site. You can adjust your browser settings to refuse cookies, but some features may not work properly.
7. Data Storage & Protection
Your data is stored on secure servers and accessed only by authorized personnel. We implement industry-standard measures to protect your personal data.
8. Your Rights
- You have the right to access, update, or delete your personal information.
- You can unsubscribe from marketing emails at any time.
- For any requests, contact us at support@sumbrella.co
9. International Data
Currently, we serve customers within Egypt. If we expand internationally, we will update this policy accordingly to meet regional regulations.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated date.
11. Contact Us
If you have questions about this policy or how your data is handled, please reach out:
📧 support@sumbrella.co
📞 +20 [Your Customer Service Number]
Last Updated
This Privacy Policy was last updated on [1/7/2025].